Customer Success

A Partner Beyond the Software

From implementation and onboarding to training, optimization, and ongoing support, Aegis provides the expertise and services that help organizations maximize the long-term value of their FactoryLogix and Simio investments.

30+

Years Focused on Manufacturing Solutions

Worldwide

 Customer Success

One Team

Supporting FactoryLogix & Simio

Every Stage

From Deployment to Optimization

Services & Support

Expert services designed to help you deploy faster, build internal expertise, optimize performance, and maximize the long-term value of your FactoryLogix and Simio investment.

Strategic Services

Keep Your Software Investment Moving Forward

Your manufacturing priorities don't stand still, and neither should your software. Strategic Services provide ongoing guidance that helps organizations maximize the value of FactoryLogix and Simio through Technical Account Management, Operational Assessments, performance reviews, and long-term optimization planning. Together, we help identify new opportunities, improve system utilization, and build a roadmap for continued success.

  • Dedicated Technical Account Management
  • Operational Assessments and optimization recommendations
  • Performance and utilization reviews
  • Best practice guidance and roadmap planning
  • Continuous improvement strategies

 

services
Training & Knowledge Resources

Build Internal Expertise

Knowledge is key to maximizing the value of your software investment. Aegis provides instructor-led training, self-paced learning, product certification, comprehensive product documentation, and a searchable online knowledge base that help administrators, engineers, planners, and production teams build expertise with confidence.

  • Instructor-led classroom and virtual training
  • Self-paced online learning
  • Product certification programs
  • Comprehensive product documentation
  • Searchable online knowledge base
  • Best practices and ongoing learning resources
expertise

Why Aegis

Learn what sets Aegis apart and why manufacturers around the world choose FactoryLogix for connected manufacturing operations and long-term success.

Manufacturing Platform

Discover how FactoryLogix and Simio connect engineering, execution, intelligence, planning, scheduling, and simulation to support smarter operational decisions.

Let's Talk About Your Goals

Whether you're planning a new implementation, expanding an existing deployment, or looking to optimize performance, our team is ready to help you get the most from your FactoryLogix and Simio investment.