Deployment is only the beginning. Strategic Services helps you get more value from your Aegis solutions as your manufacturing requirements, business priorities, and production operations evolve.
Key Benefits
Deployment gets you live. Five services keep the platform aligned with your operation as priorities change over time.
Assess. Optimize. Improve.
An onsite engineer evaluates configuration, infrastructure, workflows, and adoption, then delivers a report with fixes.
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Performance audits to reduce downtime and improve OEE
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Utilization audits confirming regulatory compliance
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Optimization audits targeting cycle time and ROI
Match Adoption to Investment
Role-based enablement closes the gap between what the platform can do and what your team actually uses day to day.
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Programs tied to specific roles, not generic overviews
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Delivered alongside assessment or TAM engagements
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Reduces the support burden from under-trained teams
One Contact, Real Results
A named TAM is your single point of contact, driving alignment and spotting risk before it hits uptime or compliance.
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One senior technical contact, not a rotating queue
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Continuous optimization and roadmap planning
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Proactive risk identification before it becomes costly
Change Management for People
Investments underperform when people are not brought along. Structured programs keep teams engaged, not working around.
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Structured change management, not a one-time announcement
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Engagement built for the specific roles affected
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Reduces the risk of shadow processes and workarounds
Keep Leadership Aligned
A recurring review connects usage and ROI to the original business case, so the roadmap adjusts before drift sets in.
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Recurring cadence, typically quarterly
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Usage and ROI reviewed against the original business case
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Roadmap adjustments made with leadership, not around it
Services & Support Overview
Strategic Services works alongside deployment, training, support, and security to help manufacturers continuously improve long after implementation.
Security & ITAR
Assessments and Technical Account Manager engagements for ITAR and CMMC customers are staffed by cleared personnel throughout.

Services That Grow with Your Operation
Whether you're validating system performance, improving user adoption, planning future capabilities, or aligning leadership around operational goals, Strategic Services can be engaged whenever additional expertise provides the greatest impact.

FAQs
Onsite engineers evaluate system configuration, infrastructure, workflows, and user adoption, then deliver a written report with recommendations.
Standard support responds to issues as they arrive. A TAM proactively identifies risk and drives roadmap alignment ahead of time.
Yes. Assessments, training, a TAM, user adoption, and Executive Business Reviews can each be scoped and purchased on their own.
Your Technical Account Manager leads the review, working directly with your leadership team on usage data and roadmap alignment.
No. Adoption support applies any time usage lags behind investment, including years into an existing deployment relationship.
Talk to a Strategic Advisor
Find out which service fits where your deployment is today, not at go-live.