Aegis Takes First in “Service Excellence” for Seventh Consecutive Year

Philadelphia, PA – Aegis Industrial Software (Aegis), the leader in Manufacturing Information Management Systems was pleased to accept top honors for Service Excellence from UP Media Group Inc., for the seventh consecutive year.

Our technical support team’s commitment to going above and beyond the needs of our customers is the reason we’ve held this honor for so long.

Presented annually at APEX, the Service Excellence Awards (SEAs) are presented by Circuits Assembly magazine to companies that receive the highest customer service ratings as judged by their own customers. The award is derived from responses to in-depth online surveys where customers are asked to evaluate the participants’ dependability, ease of use, responsiveness, technology, and overall value for the price. Aegis took the title in the Manufacturing / Supply Chain Management Software category with a service rating of 4.84 out of a possible 5 virtually eliminating the competition. The award has been presented a total of 7 times and has been won by Aegis every year it has been offered.

"We are honored to be recognized for the seventh consecutive year by our customers,” said Brian Bunn, Aegis Customer Service Manager. “Our technical support team’s commitment to going above and beyond the needs of our customers is the reason we’ve held this honor for so long. We intend to continue our dedication to our clients needs for many years to come."

For additional information contact:
Deb Geiger
VP, Global Marketing
Phone: +1 215.773.3571 x 1106
Email: [email protected]