Philadelphia PA – Aegis Industrial Software, the leader in Manufacturing Information Management Systems was pleased to accept top honors for Service Excellence from UP Media Group Inc., for the fifth consecutive year.
Presented annually at APEX, the Service Excellence Awards (SEAs) are presented by Circuits Assembly magazine to companies that receive the highest customer service ratings as judged by their own customers. The award is derived from responses to in-depth online surveys where customers are asked to evaluate the participants’ dependability, ease of use, responsiveness, technology, and overall value for the price. Aegis took the title in the Manufacturing / Supply Chain Management Software category with a service rating of 4.92 out of a possible 5, virtually eliminating the competition.
The dedicated work of our technical support team and their commitment to going above and beyond the needs of our customers is the reason we’ve held this honor for half a decade.
Brian Bunn, Aegis Customer Service Manager, gave kudos to the hard working Aegis service department, saying, "It's quite an accomplishment to sweep this award category every year its been offered. The dedicated work of our technical support team and their commitment to going above and beyond the needs of our customers is the reason we’ve held this honor for half a decade. It is their award."
For additional information contact:
Deb Geiger
VP, Global Marketing
Phone: +1 215.773.3571 x 1106
Email: [email protected]